Last updated: October 19, 2026
These Terms of Service (“Terms”) govern your use of the website grandrapidscarservice.net and the transportation services provided by Grand Rapids Car Service (“we,” “us,” or “our”). By using our website or booking a ride, you agree to these Terms.
We provide private chauffeur and car service in and around Grand Rapids, Michigan, including airport transfers, business travel, events, and other transportation. Service availability depends on scheduling, vehicle availability, and the details of your request.
You may request a ride through our website or by phone. A reservation is confirmed only once we have accepted it. You are responsible for providing accurate pickup, drop-off, and timing details. Any specific requirements should be shared at the time of booking.
Fares, change requests, and cancellation terms are provided and confirmed at the time of booking. Please contact us as early as possible to change or cancel a reservation so we can accommodate your request.
For the safety of everyone, we maintain a zero-tolerance policy regarding the use of illegal drugs or alcohol by passengers in our vehicles, consistent with applicable law. Passengers are expected to wear seatbelts, follow the driver’s safety instructions, and treat the vehicle and chauffeur with respect. You are responsible for any damage caused to a vehicle during your ride.
We make every effort to provide timely service, but we are not responsible for delays or missed connections caused by circumstances beyond our control, such as weather, traffic, road conditions, or events outside our reasonable control.
To the fullest extent permitted by law, Grand Rapids Car Service is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. The website and its content are provided “as is” without warranties of any kind.
The content on this website, including text, graphics, logos, and images, is owned by or licensed to Grand Rapids Car Service and may not be copied or reused without permission.
Our website may contain links to third-party sites. We are not responsible for the content or practices of those sites.
We may update these Terms from time to time. Changes take effect when posted on this page, and we will update the date above.
These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules.
